TERMS AND CONDITIONS

About

AM Editions, part of Anthony Michael Design Consultancy Limited, is a London based furniture design studio founded by Anthony Michael and Kevin Walker. With a studio in Greenwich, AM Editions is firmly placed in the luxury market, targeting both industry professionals and discerning personal clients who seek a bespoke interiors package.
All pieces in the AM Editions Collection are handcrafted using natural materials – all carpentry, upholstery stitching and finishing is done by hand to the highest standards. Our cane pieces use only natural cane as opposed to the synthetic substitutes common in much of today’s furniture.
We also work closely with our clients and retailers to provide a personalised bespoke service from individual furniture pieces through to full space planning, together with many customisation options.

Sales

As all AM Editions pieces are handcrafted, the estimated lead time for an item is 8-12 weeks. All furniture is made to order, and the lead time begins when full or half payment is received.
Full payment is required for orders under £4,000. For orders over £4,000, an initial payment of 50% of the order value is required. The remaining 50% will be invoiced when the order is ready for despatch and must be settled in full before the order can be shipped.
Invoices will be issued by Anthony Michael Design Consultancy Limited. All Payments should be made to the same.
Shipping costs will vary depending on the number and type of items ordered but will be included in the formal quote. Smaller deliveries will be shipped via courier, larger deliveries by freight services.
Labour can be provided to assist with unloading and final delivery if required – please ensure you request this prior to payment of the order as it is subject to a surcharge based on volume, location and available access.
All formal quotes will be honoured for one month from the date of issue.

Customisation

Some customisation is available for select pieces and is limited to finishes and fabrics. This must be presented and approved by AM Editions prior to orders being placed and may, in some cases, extend the lead time by 2-3 weeks.
A deposit of 50% must be received for any customised orders before production/lead time begins and orders will be shipped once the balance is paid in full.
Customised orders may not be cancelled and are final sale. Please contact us for customisation options and pricing.

Bespoke Orders

All bespoke item orders must be presented to and approved by AM Editions. Initial bespoke project approval takes between 7-10 business days. Lead times will be determined per project basis.
A deposit of 50% must be received before production/lead time begins. Orders will be shipped once the balance is paid in full.
Bespoke orders may not be cancelled and are final sale.

Express Orders

Many items can be expedited for a 30% upcharge. Please contact AM Editions for approval and expedited lead time.

Cancellations

Cancellations must be made within 5 business days of payment of order. Custom orders cannot be cancelled. Express orders cannot be cancelled.

Returns and Exchanges

Due to the handmade nature of our products, full returns or exchanges are not permitted. AM Editions may offer to restock the item concerned, subject to a 50% surcharge – this is on a case-by-case basis so please contact us for agreement.
Customers are responsible for all shipping costs incurred.

Damages

All damage claims must be made in writing to AM Editions within 7 business days of receipt of items. Please retain all the original packaging and include clear pictures of damages and packaging along with a description of the damage.
Failure to retain packaging may invalidate the claim.

Warranty

Furniture is guaranteed for one year after delivery, which includes the repair or replacement of defective products and/or components, not installation.
AM Editions is not responsible for any costs of installation, removal, reinstallation, restoration, or repair work.

AM EDITIONS 
10TH FLOOR ONE CANADA SQUARE CANARY WHARF LONDON E14 5AA
info@am-editions.com

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COPYRIGHT AM EDITIONS 2020 | TERMS AND CONDITIONS